TERMS & CONDITIONS OF SALE


These Terms and Conditions are applicable to sales transacted on the website:
www.spirulisis.fr


Pascal Legay
Spirulisis
6 chemin de Mournac
11190 Antugnac
France
Tel. +33 (0)6 63 71 79 33

Website: www.spirulisis.fr
Email: contact@spirulisis.fr

Spirulisis is listed on the Carcassonne register of companies (Siret: 53106104200010).

Article 1 – Prices:

Prices and shipping are quoted in euros inclusive of tax.
Our products and prices are valid as long as they are visible on the site.
All offers and prices are subject to change during the year.
The products ordered will be charged at the current price (as displayed on the site) at the time of ordering.

Article 2 – Payment:

When buying on the above-mentioned site, payment is made via PayPal’s secure payment service only.
Your payment details are exchanged in encrypted mode.

Delivery charges are payable by the customer at the time of ordering.
The goods will be shipped only when the total amount due (including shipping) has been paid in full.

Article 3 – Order Confirmation:

Once your order is validated, you will receive an email confirmation.
Your package will be shipped within 3-5 business days.

Article 4 – Product Availability:

If the event of a short-term stock shortage, we reserve the right to postpone the shipment by a few days pending restocking.

If the product is expected to be out of stock for longer, your money will be refunded in full, including shipping, via our PayPal service.

Article 5 – Product Delivery:

Spirulisis is committed to dispatching orders within an average of 3 to 5 working days after the order is confirmed. Spirulisis cannot be held liable in case of late delivery. We undertake to do our best to dispatch all orders within 3-5 business days.

Consignments of 100 g – 500 g are sent by the French post office’s “Lettre Max” service which can be tracked online, while consignments of 600 g to 1 kg are sent by Colissimo with acknowledgment of receipt.
For shipment abroad we undertake to dispatch the goods via the French postal service with acknowledgment of receipt.

In the case of an order specifying delivery outside the European Union (or the French Overseas Departments and Territories), the recipient is considered to be the importer of the items ordered and as such is liable for any taxes and/or customs duties due. Customers outside the European Union, as importers, must ensure that the products may be legally imported into their country.

Article 6 – Postage:

For each order, you are asked to pay a fixed amount for postage. You will not be charged an order processing fee.
Lettre Max with tracking no signature required or Colissimo with acknowledgment of receipt.
Postage to countries within the European Union or Switzerland will be more than delivery within France.
For orders of more than 1 kg please contact us directly.
The telephone number for the Lettre Max tracking service is: +33 (0)969 397 398 or www.laposte.fr/csuivi
Tracking for Colissimo: www.colissimo.fr

Article 7 – Delivery Errors – Cooling off period:

Upon receipt of your package, if you discover an error on our part (supported by the invoice), please let us know by email: contact@spirulisis.fr or call us on +33 (0)6 63 71 79 33
After checking and acceptance, we will send you the missing goods at our own expense.

If you wish to return the spirulina of your own accord within 7 working days of receiving it, we will refund the full product cost minus the delivery charge and the return postage which remain at your expense. The product must not be opened and its contents must be intact.
The refund will be made within 30 days in accordance with the law in force.
Please contact us by email or by phone if you wish to return the product.
Lors de la livraison, l'acheteur est tenu de vérifier la marchandise. Tous nos produits étant en l'état à l'expédition, et emballés de sorte à les protéger au mieux de toutes difficultés pendant le transport postal. La société Spirulisis se dégage de toute responsabilité en cas de problème lors de l'acheminement postal. Aucune réclamation ne sera donc possible concernant la détérioration ou la perte de colis durant sont acheminement postal.

Article 8 – Use-by date:

Each batch of spirulina has a corresponding use-by date which is indicated on the Certificate of Analysis viewable on our website: www.spirulisis.fr.

Article 9 – Liability:

While every care has been taken to ensure the accuracy of the product information provided, inaccuracies or omissions may have occurred. Therefore, Spirulisis cannot be held liable for any such inaccuracies or omissions concerning the information available on the site.
The photographs on the site are for illustrative purposes only, are not binding and Spirulisis (under the responsibility of Mr Pascal Legay) cannot be held liable in case of error.

NB: Spirulisis cannot be held liable for non-fulfilment of contract due to force majeure, disruption, total or partial strike by the postal, transport or communications services.

Article 10 – Important:

We remind all our customers that Spirulisis products are dietary supplements and can under no circumstances be regarded as medicines. The site is restricted to adults over 18 who are required to certify this fact when ordering.

Spirulisis cannot be held liable for any problems arising as a result of using the product, whether or not according to the guidelines on the site or in our flyers.
Les produits commandés sont conformes à la législation en vigueur Française. La société Spirulisis se dégage de toutes responsabilités en cas de non respect de cette clause.

Article 11 – IT risks:

Spirulisis cannot be held responsible for any damage, loss or accidental “hacking” of the data entered and submitted to us that may occur despite all the precautions taken to ensure the confidentiality and security of such data.

Article 12 – Amendments to the said Terms and Conditions of Sale:

Spirulisis reserves the right to adapt or modify these Terms and Conditions of Sale at any time. Any amendments to the Terms and Conditions shall be brought to the attention of the customer online, and shall apply to purchases made after the change.

Article 13 – Buyer’s Agreement:

The buyer expressly agrees to and acknowledges full knowledge of these Terms and Conditions of Sale as well as the prices shown, and thereby agrees not to invoke any contradictory document including his own Terms and Conditions of Purchase, and the act of purchase implies acceptance of these Terms and Conditions of Sale.